Terms & Conditions & Personal Data Protection Act (PDPA)

1. Introduction

By submitting your information on this website, you agree to the collection, use, and processing of your personal data by
Ehsan Plant & Property Sdn. Bhd. (“EPP”, “we”, “us”, or “our”) in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Collection of Personal Data

We may collect and process personal data including but not limited to:

  • Name
  • Contact number
  • Email address
  • Any information submitted via forms, WhatsApp, or other communication channels

This information is collected when you:

  • Submit an enquiry form
  • Register for events
  • Contact us via WhatsApp or other platforms
  • Interact with our advertisements or website

3. Purpose of Data Collection

Your personal data may be used for the following purposes:

  • To respond to your enquiries
  • To provide information about Ehsan Widuri and other property developments
  • To assist with property purchase, booking, and related services
  • To send marketing and promotional materials
  • To invite you to events, previews, or property-related activities
  • To improve our marketing, services, and customer experience

4. Marketing & Communication Consent

By submitting your details, you consent to receive communications from us via:

  • Phone calls
  • SMS / WhatsApp
  • Email
  • Digital advertising platforms (including Meta and Google)

We may use your data to:

  • Retarget you with relevant advertisements
  • Create custom audiences for marketing campaigns
  • Deliver personalised property-related content

You may opt out of marketing communications at any time by notifying us.

5. Disclosure of Personal Data

Your personal data may be shared with:

  • Our authorised sales team and representatives
  • Financial institutions or banks (for loan-related enquiries)
  • Marketing and advertising partners (e.g. Meta, Google)
  • Service providers supporting our operations

All parties are required to handle your data in a secure and confidential manner.

6. Data Storage & Security

Your personal data is stored securely using trusted platforms, including but not limited to:

  • Microsoft 365
  • Google Workspace
  • CRM systems such as GoHighLevel

We take reasonable steps to ensure that your personal data is:

  • Protected against unauthorised access
  • Not disclosed without permission
  • Stored in a secure environment

7. Cookies & Tracking Technologies

Our website may use cookies and tracking tools (such as Meta Pixel and Google Ads tags) to:

  • Analyse website traffic
  • Improve user experience
  • Deliver relevant advertisements

By using this website, you consent to the use of such technologies.

8. Retention of Data

We will retain your personal data only for as long as necessary to fulfil the purposes outlined above or as required by law.

9. Your Rights Under PDPA

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent for marketing communications

Any such requests can be made by contacting us directly.

10. Limitation of Liability

While we take reasonable steps to protect your data, we shall not be held liable for any unauthorised access beyond our reasonable control.

11. Updates to This Policy

We reserve the right to update or amend this policy at any time. Any changes will be published on this page.